Privacy policy

Last updated: October 29, 2025

1. Introduction

Welcome to Fatshu Epis. We are committed to protecting the privacy and security of our customers' personal information. This policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website fatshuepis.com.

2. Information We Collect

We collect information that you provide directly to us when you:

  • Place an order

  • Contact us for support

  • Subscribe to our newsletter or updates

This information may include your name, email address, phone number, shipping address, and payment details.

3. How We Use Your Information

Your information helps us to:

  • Process and fulfill your orders

  • Communicate with you about your purchases and our products

  • Provide customer support

  • Improve our website, packaging, and customer experience

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties.
We may share your information only with:

  • Trusted service providers who assist with order fulfillment, payment processing, and website maintenance

  • Law enforcement or government authorities when required by law

5. Data Storage and Transfers

Since we currently ship only within the United States, your information is stored and processed in the U.S., where our operations are based. We take every reasonable precaution to ensure your data is handled securely and in accordance with this privacy policy.

6. Security

We use appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Withdraw your consent for us to use your information

To exercise these rights, please contact us at fatshukitchen@gmail.com.

8. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the “last updated” date will be revised accordingly.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:
📧 fatshukitchen@gmail.com
🌶️ Fatshu Epis — The Heart of Every Haitian Dish